RETURNS, REFUNDS AND EXCHANGES

 

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Any returns, refunds or exchanges are organised by the customer plus the cost

 of delivery using the same method as when ordered unless found to be faulty upon delivery. 

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• Faulty returns will be assessed upon arrival and you will be contacted.

• Please email to arrange any returns, refunds or exchanges stating the reason.

• Refunds are returned via the same method of payment.

• All items must be in the original packing.

• Exchanges for gift items can be arranged, please get in touch.

• No refund or exchange is offered on bespoke or commissioned items.

• Due to hygiene reasons earrings cannot be returned.

• Exchanges must be made within 30 days of order being replaced.

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